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All surveys are reviewed by management. We appreciate your comments.
PROJECT ADDRESS
Street
City
Would you like GPM management to contact you regarding your project?
Yes
No
INITIAL RESPONSE
How did you hear about GPM?
Website
Yellow Pages
Existing Customer
Referral
Other
How quickly was your initial inquiry responded to?
Immediately
24 hours
3-5 days
Other
Did you meet a GPM representative at your project prior to receiving a proposal?
Yes
No
PROJECT PROPOSAL
How soon did you receive your proposal from GPM?
Immediately
Within 1 week
Within 2 weeks
Other
Was the proposal clear and easily understood?
Very
Somewhat
No
Were you presented with options for your pavement solution?
Yes
No
N/A
PROJECT PERFORMANCE
Did the project schedule meet your needs?
Yes
Somewhat, but I had to be flexible
No
Were property occupants adequately notified of work to be performed?
Yes
No
Did GPM workers arrive on time as scheduled?
Yes
No
Were traffic/safety barricades appropriately placed?
Yes
No
Did GPM workers conduct themselves in a professional manner?
Yes
Somewhat
No
Was your project completed on schedule?
Yes
No
Weather delay
Did the finished project meet your expectations?
Yes
Somewhat
No
POST PROJECT
Was your property left clean and were all barricades removed?
Yes
No
Did GPM follow up to assure your satisfaction?
Yes
No
Would you recommend GPM to colleagues?
Yes
No
May GPM management contact you regarding your survey answers?
Yes
No
YOUR INFORMATION (optional)
Name
Email
Phone
Other Comments & Suggestions:
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